(Senior/Lead) Implementation Consultant - German speaking
On-site · Munich, Bavaria, Germany
Job Summary
The Implementation Consultant is responsible for ensuring customers receive optimal onboarding experiences and value from Sprinklr software. This includes leading the full lifecycle of projects, conducting business analysis, and providing recommendations while acting as the main point of contact for clients. Required qualifications include fluency in German and English, experience in enterprise software implementation, and strong communication skills. The role demands a professional with a passion for customer success, problem-solving, and the ability to work effectively under tight deadlines. Travel may be required up to 30% annually.
Required Qualifications
- Experience in enterprise software, digital, or social account management or implementation
- Fluency in German and English essential
- Experience defining business and systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementing practical business solutions under multiple deadlines
- Ability to solve problems with keen instincts and organizational experience
Desired Qualifications
- Prior consulting experience or experience in larger enterprise environments
- Experience designing and implementing technology-enabled business solutions for clients
- Strong knowledge of software development life cycles, web technologies, web development processes
- Ability to motivate and focus resources with or without a direct reporting relationship
- Strong oral and written communication skills, including presentation skills
Additional Requirements
- We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based
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