Senior Lead Field Service Engineer
$126,000–$135,000 year
On-site · Carrollton, Texas, United States
Job Summary
Senior Lead Field Service Engineer responsible for on-site and remote support, installation, troubleshooting, and routine maintenance to maximize uptime for data center equipment. Performs start-up, repair, diagnostics, and testing; creates detailed service reports; provides customer training on product features and maintenance; travels >50% domestically and internationally; requires a Bachelor's degree and 10+ years of related experience; proficient with MS Word, Excel, and PowerPoint; strong planning, organizational, analytical, and problem-solving skills; able to work independently and build positive customer relationships.
Required Qualifications
- Bachelor's degree
- 10+ years of related experience
- Strong technical background with troubleshooting, testing, repair, and service of technical equipment
- Experience in field services, preferably data center/mission critical facilities
- Willingness to travel >50% internationally and domestically
- Valid passport & driver's license
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