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KPMG1 day ago

Senior

On-site · Gurugram, Haryana, India

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
Professional Services

Job Summary

Senior ServiceNow implementation expert with proven experience delivering complex ITSM deployments across multiple stakeholders. Requires strong knowledge of ServiceNow applications (ITSM, GRC, SECOPS, HRSD, CSM), ITIL familiarity, Agile/Scrum execution, integration capabilities, and leadership to coach teams and drive strategic initiatives in a high-pressure environment.

Required Qualifications

  • Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform
  • Exposure to ITIL Framework, IT Management Tools
  • Ideal candidate should have worked on agile methodology for implementing ServiceNow application in scrum-based approach
  • Ability to work under pressure and handle crunched timelines
  • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork
  • Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization.
  • Knowledge & experience of integration frameworks in ServiceNow
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