Senior IT Technician (Onsite - Dallas)
$47,029–$47,029 year
On-siteDallas, Texas, United States
EXPIREDDallas, Texas, United StatesOn-siteFull Time$47,029–$47,029 yearSenior Level
Full TimeSenior Level
Job Summary
Resolve workstation operating system, printer, and standard business application issues. Troubleshoot line-of-business applications including SAGE ERP and QuickBooks, address basic server and networking problems, and answer incoming Quick Fix calls. Participate in an on-call rotation for after-hours and weekend onsite and remote support. Requires two years of helpdesk experience, proficiency with Windows and Mac OS, and a valid driver's license. Full-time onsite availability at company or client locations is required.
Required Qualifications
- Willing to work full-time on-site, either at the company office or client locations as required.
- Experience with Windows and Mac OS troubleshooting.
- Minimum two years in Helpdesk support or a similar role.
- Skilled in application troubleshooting, PC deployments/imaging, and user profile management.
- Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
- Valid driver's license, vehicle insurance, and access to a vehicle for client visits.
Desired Qualifications
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active IT Certifications are preferred.
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