Senior IT Infrastructure Engineer (VMware, Hyper-V, or Nutanix) - A26269
On-siteSingapore, Singapore
Job Summary
Oversee day-to-day operational support for mission-critical on-premises and hybrid infrastructure platforms, including VMware, Hyper-V, or Nutanix environments. Lead incident management for complex issues, performing technical deep dives, root cause analysis, and recovery planning to ensure timely resolution. Manage vendor activities and coordinate service requests, change reviews, and implementation plans to align with operational, security, and architectural requirements. Support the multi-year technology refresh programme by planning, tracking dependencies, and managing risks across internal teams and vendors. Maintain runbooks, SOPs, and governance artefacts while ensuring infrastructure changes meet compliance and readiness standards.
Required Qualifications
- At least 5 years of experience in infrastructure or platform operations
- Experience supporting production or mission-critical environments
- Strong technical understanding of infrastructure operations across virtualisation, operating systems, storage, backup, networking, and related platforms
- Experience working with vendor-supported operating models and managing external support teams
- Able to participate in technical troubleshooting, issue deep dives, and problem resolution for complex incidents
- At least 2 years of experience in government or public sector settings
- Experience with infrastructure platforms such as VMware, Hyper-V, or Nutanix
- Experience with Red Hat Linux and/or Windows Server environments
- Familiarity with enterprise storage, backup, HA, and DR solutions
- Strong understanding of monitoring, observability, logging, and alerting practices
- Solid understanding of networking fundamentals such as TCP/IP, DNS, routing, firewalls, load balancing, and segmentation
- Familiarity with hybrid infrastructure environments, including AWS or Azure
Desired Qualifications
- Experience supporting technical governance, security governance, change review, or service request approval processes
- Experience supporting technical project delivery, including coordination, issue and risk tracking, dependency management, and stakeholder follow-up
- Good to have data centre operations experience
- Strong communication and coordination skills with both technical and non-technical stakeholders
- Experience with automation tools such as Ansible, Puppet, Chef, or Terraform
- Familiarity with scripting languages such as Python, PowerShell, or Bash
- Familiarity with containerization and orchestration platforms such as Docker or Kubernetes
- Experience with Infrastructure as Code (IaC) for automated provisioning and configuration
- Degree in Computer Science, Engineering, Information Technology, or a related field
- VMware Certified Professional (VCP)
- Microsoft Certified: Windows Server
- Red Hat Certified Engineer (RHCE)
- ITIL v4 Foundation
- AWS or Azure Associate-level (or equivalent) cloud certifications
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