Senior IT ERP Analyst, OTC
$119,000–$150,000 year
HybridBroomfield, Colorado, United States
Job Summary
Lead SAP S/4HANA OTC as the functional subject-matter expert, designing, implementing, and supporting order management, fulfillment, billing, and integration via IDocs and middleware. Collaborate with business stakeholders and IT teams to gather requirements, configure modules, and translate needs into functional specifications for system design, testing, and go-live. Drive integration between SAP and external systems, monitor interface issues, and ensure data integrity while providing post-go-live support and root-cause analysis. Partner with supply chain leads to enforce material and customer data governance, implement continuous improvements using SAP best practices, and deliver user training and documentation. Participate in project planning, change control, and system governance to maintain operational excellence.
Required Qualifications
- Bachelor's degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline
- Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles
- Recent experience in SAP S/4HANA environments
- Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support
- Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems (e-commerce portals, CRM, trading partners)
- Expert knowledge of SAP SD/OTC configuration: order types, item categories, schedule lines, deliveries, billing, pricing procedures, output determination, credit management
- Solid understanding of integration concepts and landscape: IDoc types, interface design, middleware tools (SAP CPI or equivalent)
- Expert ability to translate business problems into detailed functional specifications, liaise with developers/integration teams, and oversee end-to-end solution delivery
- Expert analytical, problem-solving and data-integrity skills
- Expert written and verbal communication skills, able to engage with both technical and business audiences
- Expert ability to manage multiple priorities and deliver in dynamic, cross-functional environments
- Expert familiarity with project lifecycle and change management methodologies (testing, cut-over, support)
- Comfortable working onsite 4 days in a week from one of these locations: Broomfield, CO, Salt Lake City, UT, Atlanta, GA, New York, NY, Cerritos, CA
Desired Qualifications
- Experience in a configurable or make-to-order manufacturing environment, or with variant configuration scenarios
- Exposure to S/4HANA advanced features: Advanced ATP, Fiori apps, BRF+, AIF
- Experience integrating with CRM, e-commerce platforms or trading-partner networks
- Experience in AI tools and capabilities
- SAP certification in SD/OTC or S/4HANA
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