Senior Investment Officer - Jigjiga
On-siteJijiga, Somali, Ethiopia
EXPIREDJijiga, Somali, EthiopiaOn-siteFull TimeSenior LevelBachelors DegreeMedium
Full TimeSenior LevelBachelors DegreeMedium
Job Summary
Coordinate loan officer staff, manage budgets, and interpret donor compliance policies to deliver program outcomes. Conduct due diligence on prospective borrowers, including site visits and document preparation, while preparing credit reports for Investment Committee meetings. Offer customer service through daily conversations and site visits to maintain strong relationships with borrowers, tracking payments and reconciling lending transactions. Maintain proficiency with loan management systems, streamline processes, and supervise all aspects of loan operations including disbursing funds.
Required Qualifications
- University degree in Finance or other related field
- Must speak fluent English
- Must be able to legally work in Ethiopia
- 5+ years of work experience in relevant or applicable role and field
- Strong financial and accounting skills
- familiarity with business financial policies in Ethiopia
- Prior experience in a lending environment
- Prior experience dealing with customers/debt
- Experience providing business advice to entrepreneurs
- Experience in investment management system software
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
- Experience in managing difficult clients and reaching positive outcomes
- Very strong attention to details and good follow through
- Comfort with the civil court system
- Unrelenting perseverance, personal integrity, and critical thinking skills
Desired Qualifications
- Knowledge of other local languages is a plus
- Experience in group savings and group lending investments is preferred
- Experience in Islamic lending and practice is STRONGLY PREFERRED
- Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred
- Prior experience in litigation preferred
- Experience in managing the team's quarterly review cycle
- Experience in managing the team's budget, staffing, and other resource needs
- Experience in interpreting, applying, and ensuring departmental compliance with applicable donors and local policies, laws, and regulations
- Experience in ensuring all staff under supervision are compliant with organizational HR policies, credit policy
- Experience in representing the company in stakeholders' and government meetings and events
- Experience in acting as loan manager in absence
- Experience in conducting due diligence on prospective borrowers, including site visits
- Experience in communicating materials to Loan manager and Portfolio Director
- Experience in preparing credit reports for Investment Committee meetings
- Experience in taking photos of entrepreneurs, having them sign photo waivers, and posting their stories on Kiva platform
- Experience in offering excellent customer service through daily conversations, correspondence, and site visits
- Experience in tracking information about borrowers and communicating effectively with key stakeholders
- Experience in maintaining a tracking system of borrower payments and contact information
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders
- Experience in working with Finance& Admin Director/Accountant to reconcile the lending transactions
- Experience in ensuring adherence to requirements of Kiva, BNR, CRB and other regulatory entities
- Experience in maintaining and demonstrating proficiency with loan software applications
- Experience in working with system providers to utilize applications to fullest capacity
- Experience in assisting with system parameters and design
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures
- Experience in ensuring proper segregation of duties, developing and maintaining workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
- Experience in introducing loan products to entrepreneurs and explaining requirements for repayment
- Experience in introducing loan products to SMEs, Refugees and host community entrepreneurs
- Experience in conducting site visits for monitoring
- Experience in communicating effectively with key stakeholders about client Status
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders for follow up on lack of payments
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design to meet the needs of multiple departments
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design to meet the needs of multiple departments
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
- Experience in introducing loan products to entrepreneurs and explaining requirements for repayment
- Experience in introducing loan products to SMEs, Refugees and host community entrepreneurs
- Experience in conducting site visits for monitoring
- Experience in communicating effectively with key stakeholders about client Status
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders for follow up on lack of payments
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
- Experience in introducing loan products to entrepreneurs and explaining requirements for repayment
- Experience in introducing loan products to SMEs, Refugees and host community entrepreneurs
- Experience in conducting site visits for monitoring
- Experience in communicating effectively with key stakeholders about client Status
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders for follow up on lack of payments
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
- Experience in introducing loan products to entrepreneurs and explaining requirements for repayment
- Experience in introducing loan products to SMEs, Refugees and host community entrepreneurs
- Experience in conducting site visits for monitoring
- Experience in communicating effectively with key stakeholders about client Status
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders for follow up on lack of payments
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
- Experience in introducing loan products to entrepreneurs and explaining requirements for repayment
- Experience in introducing loan products to SMEs, Refugees and host community entrepreneurs
- Experience in conducting site visits for monitoring
- Experience in communicating effectively with key stakeholders about client Status
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders for follow up on lack of payments
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
- Experience in introducing loan products to entrepreneurs and explaining requirements for repayment
- Experience in introducing loan products to SMEs, Refugees and host community entrepreneurs
- Experience in conducting site visits for monitoring
- Experience in communicating effectively with key stakeholders about client Status
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders for follow up on lack of payments
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
- Experience in introducing loan products to entrepreneurs and explaining requirements for repayment
- Experience in introducing loan products to SMEs, Refugees and host community entrepreneurs
- Experience in conducting site visits for monitoring
- Experience in communicating effectively with key stakeholders about client Status
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders for follow up on lack of payments
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
- Experience in introducing loan products to entrepreneurs and explaining requirements for repayment
- Experience in introducing loan products to SMEs, Refugees and host community entrepreneurs
- Experience in conducting site visits for monitoring
- Experience in communicating effectively with key stakeholders about client Status
- Experience in interacting with government leaders, court system, refugee's and host communities' stakeholders for follow up on lack of payments
- Experience in work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
- Experience in assisting with system parameters and design
- Experience in managing user security access
- Experience in direct loan input (system boarding) and verification procedures for all loans
- Experience in ensuring proper segregation of duties, develop and maintain workflows for all stages of loan input
- Experience in advising the Management team how to automate key lending processes
- Experience in supervising all aspects of the loan operations including posting of payment, payoffs, and balancing, disbursing loan funds
- Experience in ensuring lending staff is provided with updates and procedural changes
- Experience in participating in the review and recommendations of operational systems and procedures
- Experience in successfully interacting with lending staff to improve accuracy and efficiencies of Loan management system
- Experience in coordinating loan officer's staff in African Entrepreneur Collective Kenya Limited
- Experience in setting work plans and maintaining weekly staff check-ins
- Experience in developing daily strategies to achieve goals in alignment with budget and culture
- Experience in ensuring organizational culture is understood and followed through by all staff under supervision
- Experience in elevating important trends, risks, and other notable activities to management
- Experience in responding to inquiries from prospective borrowers
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.