Senior Instructional Designer
On-siteDublin, Leinster, Ireland
Job Summary
Lead the design and development of engaging eLearning solutions by applying instructional design methodologies and adult learning principles to create effective content, activities, and assessments. Partner with stakeholders and subject matter experts to conduct learning needs analyses, identify performance gaps, and recommend scalable digital learning strategies aligned with business objectives. Design and maintain interactive modules using Articulate 360 and other authoring tools, translating complex technical content into learner-centred experiences that support knowledge transfer. Manage the end-to-end eLearning development lifecycle, including storyboarding, quality assurance, publication, and ongoing maintenance, while establishing and promoting instructional design standards and governance practices. Upload, administer, and monitor digital learning content within the LMS, ensuring accessibility and alignment with brand guidelines. Evaluate solution effectiveness through learner feedback and assessment data to drive continuous improvement.
Required Qualifications
- Bachelor's degree (or equivalent qualification and/or relevant professional experience) in Instructional Design, Educational Technology or a related field
- Minimum 5 years' experience in Instructional Design or Digital Learning with significant experience designing, developing and evaluating eLearning solutions
- Advanced expertise in instructional design methodologies, adult learning principles and learning theories, with the ability to apply them to complex learning and performance challenges
- Advanced proficiency in Articulate 360 (Storyline and Rise) or equivalent eLearning authoring tools, with demonstrated experience developing engaging, interactive digital learning solutions
- Experience leading the end-to-end eLearning development lifecycle, including storyboarding, content development, stakeholder review, quality assurance, publishing and maintenance
- Experience conducting learning needs analyses and partnering with stakeholders to identify performance gaps and recommend appropriate learning solutions
- Strong understanding of eLearning best practices, including learner engagement, UX, accessibility, visual design and adult learning principles
- Strong visual design skills with an eye for layout, consistency, branding and the overall learner experience
- Experience developing complementary learning resources such as learner guides, job aids, assessments, infographics and performance support materials
- Familiarity with LMS and experience uploading, administering, maintaining and reporting on digital learning content
- Experience using multimedia development tools including video, image and graphic editing software (e.g. Adobe Creative Suite or similar applications)
- Experience evaluating learning effectiveness and using learner feedback, assessment data and business insights to drive continuous improvement
- Strong stakeholder management, consulting and influencing skills, with the ability to build effective relationships across all levels of the organisation
- Experience managing multiple learning projects simultaneously, ensuring delivery to agreed timelines, quality standards and business requirements
- Ability to establish and promote instructional design standards, quality assurance processes and best practices
- Experience coaching and guiding SMEs, stakeholders or less experienced learning professionals on instructional design and digital learning approaches
- Strong analytical and problem-solving skills, including the ability to interpret information, identify opportunities and recommend effective solutions
- Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences
- High level of attention to detail, organisational ability and commitment to quality
- Advanced proficiency in Microsoft Office applications, particularly PowerPoint, Word, Excel and Outlook
- Experience leading enterprise-wide or global learning initiatives
- Experience within professional services, including financial services or legal environments
- Experience establishing instructional design standards and governance frameworks
- Experience managing external learning vendors and development partners
- Relevant professional certifications in instructional design, learning technologies, project management or change management
- Dublin based
- Must be able to lift 50 lbs
Desired Qualifications
- Experience within professional services, including financial services or legal environments
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