Senior Installation Field Engineer
$89,419–$89,419 year
On-siteGrand Island, Nebraska, United States
Job Summary
Oversee a team of onsite technicians supporting the VA's EHRM deployment and training project while managing workload for equipment setup, system imaging, Active Directory assignment, and network connectivity configuration at various training sites. Conduct hardware start-up, break-fix support, and issue resolution for laptops, desktops, and printers, including unpacking and installing pallets of IT equipment weighing up to 50 pounds. Manage inventory and baseband, Wi-Fi, and internet connectivity at each training site to ensure availability during sessions, operating with limited supervision. Requires frequent travel by vehicle for 1-4 weeks at a time, occasional air travel, and personal transportation during work hours.
Required Qualifications
- 5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
- Experience in managing technical teams
- Experience with Wi-Fi hardware - Configuration, Management, and Issue Resolution
- Experience with network hardware - Install, Configuration, Management, and Issue Resolution
- Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
- Possession of excellent written and verbal communication skills
- Experience writing reports/deliverables
- Familiar with network technologies analyzing network traffic and determining network issues
- Able to travel up to 50% of the time and meet travel requirements
- Must have personal transportation available during work hours
- Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 10 total years of experience; or 18 total years of experience in lieu of a degree
Desired Qualifications
- Possession of strong critical thinking and error assessment capabilities
- Public Trust Clearance
- Experience with Microsoft windows desktop deployments
- Experience as IT helpdesk Tier 2
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