Senior Implementation Manager
On-site · Charlotte, North Carolina, United States
Job Summary
Senior Implementation Manager leads design, configuration, and delivery of the DebtBook Treasury Management System for enterprise customers, driving implementation projects from data provisioning to production setup, lifecycle management, and adoption. The role collaborates with Operations, Product, and external partners like banks; communicates with customers and stakeholders throughout projects; provides high-quality training on product functionality to promote platform adoption and usage; and acts as the voice of the customer to continuously improve onboarding and delivery of treasury, cash, investment, and debt solutions.
Required Qualifications
- 3+ years of relevant implementation experience
- Treasury or finance background required
- Strong communication skills to establish trust and credibility with members of the customer organization
- Self-motivated, with strong project management and organizational skills
- Strong desire to work with customers to demonstrate the value of the DebtBook application
- Willingness and ability to become a product expert on cash, investment, and debt areas of the application
- A passion for technology and how it can transform organizations
- Comfort in a fast moving startup environment with shifting business demands
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