Senior HR Account Manager
On-siteCairo, Cairo, Egypt
Cairo, Cairo, EgyptOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Manage assigned HR accounts as the primary contact for employees and clients, handling employee relations matters, resolving workplace conflicts, and ensuring policies are consistently applied. Lead engagement initiatives, conduct onboarding sessions, and analyze feedback to recommend improvements while preparing reports for management. Coordinate with internal stakeholders to support smooth service delivery and employee retention strategies. Maintain strong relationships across all assigned accounts and provide guidance to junior team members.
Required Qualifications
- Excellent English level, both spoken and written
- 3–5 years of experience in HR, Employee Relations, HR Account Management, or a related field
- Strong knowledge of HR operations, employee relations practices, and company policy implementation
- Excellent communication, negotiation, and interpersonal skills
- Strong ability to handle sensitive and confidential situations professionally
- Very good problem-solving, conflict-resolution, and decision-making skills
- Strong reporting, organizational, and follow-up skills
- Proficiency in Microsoft Office tools
Desired Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field
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