Senior Home & Investment Lending Manager - Docklands, Melbourne
Hybrid · Docklands, Victoria, Australia
Job Summary
Senior ANZ Home & Investment Lending Manager responsible for coaching customers through the home loan journey, building lending capability, and delivering exceptional customer experience.role emphasizes developing lending skills through dedicated capability coaches, training opportunities, and a supportive team environment. Requires proven residential lending and retail banking experience, a track record in sales with targets, strong stakeholder engagement, customer-focused networking to build relationships and referrals, financial acumen, and proficiency with digital banking solutions. The position offers a pathway for career progression within ANZ and mentions flexible working arrangements and competitive remuneration. Located at Docklands, Melbourne with an emphasis on relationship-building, pipeline development, and delivering strong service quality across the home lending portfolio.
Required Qualifications
- Demonstrated residential lending experience
- Retail banking experience
- Experience in a sales role with financial targets and building a pipeline
- Exceptional stakeholder engagement and relationship-building skills
- Strong customer focus and ability to network to build customer and community connections
- Financial savviness and attention to detail
- Active user and promoter of digital solutions in customer education
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