Senior Help Desk Technician
$60,000–$80,000 year
Remote · Chantilly, Virginia, United States or United States
Chantilly, Virginia, United States or United StatesRemoteFull Time$60,000–$80,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Seeking a Senior Help Desk Technician for Level 1 & 2 support services for the Executive Office for the United States Attorneys. Responsibilities include user support, training, hardware/software installation, and ITIL documentation. Ideal candidate should have experience with Adobe Connect and ITIL certification is advantageous. Offers a comprehensive benefits package.
Required Qualifications
- One year or more Adobe Connect or related online meeting center set-up experience
Desired Qualifications
- ITIL Foundations certification
- Change Management experience
- Active DOD clearance of Level 6 Public Trust or above
Additional Requirements
- No restrictions mentioned
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