Senior Group Sales Executive - University of Miami
On-siteCoral Gables, Florida, United States
Job Summary
Drive revenue and hit sales goals for University of Miami Athletics by identifying, cultivating, and closing new group sales opportunities across football, basketball, and baseball. Coordinate and execute sales calls through prospecting, cold calling, referrals, and community outreach to engage schools, youth sports organizations, businesses, and alumni groups. Offer a full menu of group seating, experiences, hospitality packages, and fundraisers while servicing existing group leaders and ticket holders. Use Salesforce CRM to record all client interactions and manage buyers through the full sales process from initial interest to game-day execution. Work non-traditional hours, weekends, and event days to support planning and coordination of group initiatives.
Required Qualifications
- Bachelor's Degree or equivalent
- Must be willing to work non-traditional hours, weekends, events, and game days
- Ability to handle a heavy volume of outbound and inbound phone calls and emails
- Ability to manage group buyers through the full sales process from initial interest to game-day execution
- Ability to work in a team-oriented environment and effectively influence and communicate with group leaders, school administrators, business contacts, community partners, and C-level clients
Desired Qualifications
- 2-3+ years of sales experience is preferred
- Experience selling group tickets, event experiences, sports/entertainment products, or hospitality packages is preferred
- Proven ability to generate new business through prospecting, cold calling, referrals, and community outreach is preferred
- Excellent professional verbal and written communication skills
- Maintain a professional image and positive attitude
- Serve as a main point of contact for group leaders and general group ticket inquiries that come in through inbound phone calls, email, social media, and online forms
- Set and conduct in-stadium, arena and out-of-the-office sales appointments
- Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions
- Reach and exceed individual and team group sales revenue goals
- Ability to manage group buyers through the full sales process from initial interest to game-day execution
- Prospect and cultivate new group sales leads through creative lead generation methods, as well as follow up on leads provided by partner organizations
- Candidate should possess excellent time management and organizational skills
- Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
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