Senior Fraud, Risk, & Payments Analyst
RemoteColombia
Job Summary
Coordinate shift priorities and task allocation to manage queues and SLAs effectively. Analyze payment data and transaction patterns to identify potentially fraudulent activities, then conduct thorough investigations by gathering evidence and presenting findings. Escalate analyzed cases to senior management for review and approval while managing escalations regarding payments, risk, KYC, and chargebacks. Review and assess existing fraud prevention measures, recommending improvements, and assist in developing training programs for employees. Prepare reports on fraud trends and success metrics to management. Work closely with payment processors to enhance security and stay up-to-date with emerging risks to adapt strategies.
Required Qualifications
- Proficiency in data analysis tools, such as Excel, SQL, and data visualization software
- Strong understanding of payment processing systems, transaction lifecycles, and relevant regulations
- Excellent analytical skills with the ability to identify patterns and anomalies within large datasets
- Detail-oriented and proactive approach to problem-solving
- Effective communication skills for collaborating with diverse teams and presenting findings to non-technical stakeholders
- Ability to work independently and adapt to a fast-paced, dynamic environment
- Knowledge of industry-standard fraud prevention tools and techniques
- Strong critical thinking and decision making
- Minimum of 5 years' experience in fraud prevention, risk analysis, or payments security
Desired Qualifications
- Knowledge of chargeback prevention scope will be an advantage
- Payments, risk, KYC, chargeback experience is highly preferred
- Experience in gaming/casino or similar industry strongly preferred
- Bachelor's degree in Finance or Business is preferred
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