Senior Fraud and Authentication Consultant

Serve as a trusted advisor to strategic customers, delivering technical and business guidance through solution lifecycle phases from discovery to optimization. Lead complex client engagements by assessing needs, defining solutions, and driving outcomes that maximize value from the platform. Conduct workshops, technical assessments, and executive briefings on authentication, fraud prevention, and voice biometrics best practices. Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure seamless customer experiences. Analyze business processes to identify improvement opportunities and recommend solutions enabling operational efficiency and risk mitigation. Guide customer teams through complex integrations and change management, resolving technical issues and ensuring adoption. Develop thought leadership by authoring white papers, case studies, and reusable best practice resources. Mentor colleagues and contribute to a culture of continuous learning and consulting excellence.