Senior Forward Deployed Engineer
$130,000–$190,000 year
On-siteChicago, Illinois, United States
Job Summary
Own end-to-end integration for dedicated LSP accounts by configuring bi-directional webhooks and event-driven pipelines to enable AI agents to read, act, and write data into customer TMS, WMS, and ERP systems. Customize agent logic to fit existing workflows across freight procurement, load tendering, and exception handling, while serving as ground truth between field observations and product roadmaps. Build event-driven pipelines using Kafka or PubSub to carry agent intent at scale, and debug decisions by tracing failures back to specific data points or tool use. This role requires 5+ years in software engineering with mastery of API-first design and event-driven architecture. Candidates must have hands-on integration experience with logistics systems and deep domain knowledge in freight procurement and carrier management. On-site commitment is three days a week in Chicago, IL, with a base salary range of USD130,000 – USD190,000. Work authorization must be for the US without visa sponsorship.
Required Qualifications
- 5+ years in software engineering, solutions engineering, or technical implementation in a customer-facing role
- Mastery of API-first design and bi-directional webhook configuration
- Experience with event-driven architecture and stream processing (Kafka, PubSub, or similar)
- Hands-on integration experience with TMS, WMS, or ERP systems
- Strong debugging skills across distributed, agent-driven workflows
- Deep domain knowledge in logistics — freight procurement, load tendering, carrier management, and exception handling
- Work Authorization: Candidates must be authorised to work in the US without current or future employer-sponsored visa support
- In-office Commitment: ...committed to joining our team on-site, in our beautiful headquarters 3 days a week
Desired Qualifications
- Experience with agentic AI systems — context feeding, prompt engineering, tool invocation, stateful agents
- Prior experience in a forward-deployed or field engineering role
- Containerization and orchestration (Docker, Kubernetes)
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