Senior Forward Deployed Engineer
On-siteAmsterdam, North Holland, The Netherlands
Job Summary
Embed directly with high-value LSP accounts to own integration architecture, customize agent workflows, and serve as ground truth between customer operations and product roadmaps. Configure bi-directional webhooks and event-driven pipelines so AI agents read, act, and write data into customer TMS, WMS, and ERP systems instantly. Unify disparate customer data into actionable signals to drive dynamic interoperability across freight procurement, load tendering, and exception handling workflows. Debug agent decisions by tracing failures back to specific data points, prompts, or tool use, while feeding context to scale agent intent at millions of logistics events daily. Transform logistics from reactive service into programmable networks by replacing manual workflows with autonomous agent-to-agent coordination.
Required Qualifications
- 5+ years in software engineering, solutions engineering, or technical implementation in a customer-facing role
- Mastery of API-first design and bi-directional webhook configuration
- Experience with event-driven architecture and stream processing (Kafka, PubSub, or similar)
- Hands-on integration experience with TMS, WMS, or ERP systems
- Strong debugging skills across distributed, agent-driven workflows
- Deep domain knowledge in logistics — freight procurement, load tendering, carrier management, and exception handling
- Work Authorization: Candidates must be authorised to work in the EU/Netherlands without current or future employer-sponsored visa support
- In-office Commitment: Candidates must be enthusiastic and committed to joining the team on-site, in the headquarters 3 days a week
Desired Qualifications
- Experience with agentic AI systems — context feeding, prompt engineering, tool invocation, stateful agents
- Prior experience in a forward-deployed or field engineering role
- Containerization and orchestration (Docker, Kubernetes)
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