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Smartsheet1 month ago

Senior Forward Deployed AI Engineer (Remote Eligible in the UK)

Remote · England, United Kingdom or GB

Type
Full Time
Level
Senior Level
Education
Masters Degree
Company size
Enterprise
Industry
TECH

Job Summary

Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria. Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements. Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality. Travel as required (domestic and international). UK work eligibility confirmed.

Required Qualifications

  • 6–10+ years production software engineering
  • 3+ years deploying AI/ML to production
  • Deep Python
  • strong TypeScript/JavaScript
  • Proven track record leading complex enterprise technical engagements
  • customer relationships navigation and security review experience
  • Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimization, evaluation frameworks, agent deployment at scale
  • System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a junior engineer
  • Demonstrated ability to create reusable technical assets for production
  • Strong written and verbal communication; architecture documents, runbooks, strategic memos, training materials
  • Ability to travel (domestic and international) 25-50%
  • Eligible to work in the UK on an ongoing basis
  • BS or MS in Computer Science, a related field, or equivalent industry experience
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Smartsheet

Senior Forward Deployed AI Engineer (Remote Eligible in the UK)

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