Senior Financial Service Rep

Senior Financial Service Representative at Langley Federal Credit Union provides impeccable, consultative service to members in-person or by phone; drives engagement by offering financial products and services to meet members’ needs; handles account openings, loans, and online/ telephone banking, while educating members on savings, borrowing, and spending wisely. The role includes operational responsibility for the assigned branch, on-site training of staff, security overrides, assisting with escalated member situations, CRM-based relationship management, referrals to internal partners, and adherence to policy and regulatory requirements (BSA and US Patriot Act). The position requires a bachelor’s degree in business management or finance, four years of financial-institution experience (with one year required and three preferred), notary commission within six months, and the ability to work a flexible schedule with occasional travel between branches.