Senior Field Technician
On-sitePerth, Western Australia, Australia
Perth, Western Australia, AustraliaOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Conduct end-to-end field service for homes and businesses across Australia, managing installations, repairs, and maintenance for the nbn network. Perform copper and fibre network assurance fault finding while delivering high-quality customer service with a smile. Collaborate with a supportive team, utilizing autonomy to solve complex problems and meet tight deadlines. Work within the 7am-7pm timeslot, traveling to areas away from your nominal residence as required. This role offers 18 weeks of paid parental leave, a device allowance, and access to subject matter experts for ongoing training and career progression.
Required Qualifications
- Current Driver's License
- Strong communication skills, both written and verbal
- Approachable and caring attitude to customer service
- Passion for problem-solving
- An appetite for challenge
- Comfortability working to tight deadlines
- Confidence to act with autonomy, integrity, and pace under pressure
- Availability to work required hours within the 7am - 7pm timeslot
- Availability to travel to areas of work away from your nominal place of residence where required
- Extensive experience with copper and fibre network assurance fault finding and installs
- ACMA license
- Cert 3 or cert 4 in telecommunications
- Full working rights in Australia
- Criminal History Check
- Pre-Employment Medical Assessment
Desired Qualifications
- Cert 3 or cert 4 in telecommunications
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.