Senior Field Support Supervisor
On-site · Boise, Idaho, United States
Boise, Idaho, United StatesOn-siteFull TimeSenior LevelBachelors DegreeEnterprise
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Job Summary
Senior Field Support Supervisor to lead installation, maintenance, and upgrade activities for KLA systems at customer sites; ensure training and certification of a team of engineers; drive rapid response to critical issues and customer escalations; develop and maintain strong internal and external relationships; hire, coach, and develop a high-performing field support team; present business updates to senior leadership and drive operational excellence through disciplined execution and documentation.
Required Qualifications
- BS/AA degree or equivalent experience
- 3-5 years in a lead or supervisory role
- 3-5 years supporting semiconductor capital equipment
- Strong project management and organizational skills
- Clear communication and confident presentation abilities
- Customer-first mindset with strong interpersonal skills
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