Senior Field Service Engineer
$100,000–$130,000 year
Remote · San Ramon, California, United States or Massachusetts, United States
San Ramon, California, United States or Massachusetts, United StatesRemoteFull Time$100,000–$130,000 yearSenior LevelBachelors DegreeSmall
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Small
Job Summary
Senior Field Service Engineer responsible for leading complex on-site installations, diagnostics, and repairs of precision instruments; deliver technical guidance to customers and internal teams; mentor junior engineers; collaborate with R&D to relay field feedback and support product development; maintain documentation and compliance with internal policies; travel domestically up to 40% as needed.
Required Qualifications
- Bachelor’s degree in engineering, life sciences, or a related technical field; advanced certifications or graduate coursework preferred.
- 5+ years of experience in field service engineering, preferably in life sciences, biomedical, or instrumentation industries.
- Proven expertise in troubleshooting, repairing, and calibrating complex technical systems and instruments.
- Strong proficiency in Windows OS, networking, electronics, mechanical systems, and chemistry-related technologies.
- Demonstrated leadership in customer-facing roles, with the ability to manage escalations and mentor junior staff.
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