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Dksh1 week ago

Senior Executive Manager Client Management

On-site · Petaling Jaya, Selangor, Malaysia

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Large

Job Summary

Senior Executive Manager Client Management responsible for managing assigned client portfolios to achieve financial objectives, ensure service-level performance, oversee contract terms, contribute to contract negotiations, monitor KPIs/SLAs, build and maintain strong client relationships, identify upsell/cross-sell opportunities, lead and coach the team, and manage approvals related to orders and documentation.

Required Qualifications

  • Experience in client management or account management
  • Strong understanding of contract terms and KPI/SLAs
  • Ability to manage profitability and upsell/cross-sell opportunities
  • Leadership and coaching capability
  • Excellent stakeholder management and communication skills
  • Ability to review and negotiate contracts
  • Experience with purchase orders and approvals
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Dksh

Senior Executive Manager Client Management

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