Senior Events Manager

Coordinate complex property events by managing customer budgets, room blocks, and meeting spaces while ensuring seamless turnover from sales to service. Lead pre- and post-event meetings to review group needs, solve operational challenges, and handle guest complaints to maintain exceptional service standards. Act as the primary event contact following turnover, up-selling products and services throughout the process, and forecast revenue for sleeping rooms and catering. This role supports the Director of Event Management in the absence of the event planner and requires a high school diploma or two years of event management experience.