Senior Event Operation Specialist(Tokyo)

Leads and oversees day-to-day Event Operations activities in Tokyo, providing operational leadership to a team of Event Operations specialists, including workload planning, prioritization, quality control, and coaching. Manages event execution processes (content review, contracts/letters of request/acceptance forms, vendor coordination, post-event reporting), ensures compliance with internal policies and external regulations (HCP/HCO engagement), and oversees procurement and payment workflows (PR/PO via Ariba, invoice validation) with Finance and outsourced teams. Manages vendor lifecycle (onboarding, master data validation, issue resolution) and drives continuous improvement across systems (Onit, SAP, Ariba, Cvent) and digital tools including generative AI to optimize efficiency, data utilization, and cross-functional collaboration across Sales, Marketing, Education, Finance, Compliance, and global teams. Requires advanced knowledge of Event Operations, procurement, documentation management, and payment processes; practical experience in project management and stakeholder engagement; and strong communication to influence senior leadership and external partners. The role emphasizes leadership, transformation initiatives, and adherence to compliance and policy requirements in a senior specialist capacity.