Senior Enterprise Administrator
On-siteNoblesville, Indiana, United States
Job Summary
Administer enterprise-level platforms by making and consulting on approved system configuration changes, developing integrations, and automating workflows using PowerShell. Provide leadership and coaching to global, regional, and local IT teams on platform capabilities, ensuring they are equipped for configuration, integration, testing, and solution design. Monitor system performance, generate reports, and implement process enhancements to optimize service delivery and customer satisfaction. Configure business rules, notifications, client scripts, and ACLs while documenting functional requirements and business use cases. Collaborate with Product Owners to develop requested items and optimize user experience through workflow management. Conduct research on emerging trends to better serve IT needs and deliver scheduled training workshops. Requires 10+ years of customer-facing IT experience, 5+ years in Microsoft 365, and ability to work across global time zones.
Required Qualifications
- Associate degree or equivalent verifiable education/work experience
- 10+ years of customer-facing IT experience in an enterprise environment
- 5+ years' experience working in Microsoft 365 technologies
- Experience in administering systems using PowerShell and scripting solutions to problems
- Ability to travel abroad
- Minimum lifting requirements of 15 pounds
Desired Qualifications
- Experience working with global teams
- ITIL certification
- Involvement in working directly with vendors, stakeholders, and end users
- Expert in translating business requirements into technical solutions
- Extensive Experience supporting the development and deployment of workflow solutions
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