Senior Engineering Manager - Team Billing
Hybrid · London, England, United Kingdom or Dublin, Leinster, Ireland
Job Summary
Lead and scale the Billing team responsible for core systems powering how customers buy Fin, how usage is metered, how revenue is recognized, and how money flows. Own the reliability, on-call quality, observability, and product health standards of Billing, subscriptions, invoicing, and metering. Shape and execute technical strategy across subscription management, metering, invoicing, and integrations (e.g., Stripe Billing); collaborate with Product, Design, Sales, Finance, Enterprise Systems, Analytics, and Billing Ops to prioritize the roadmap and deliver measurable quarterly outcomes. Cultivate relationships with partner leaders in Finance, Enterprise Systems, and Analytics to ensure data flows, compliance, reconciliation, and reporting needs. Drive migrations and modernization while ensuring safe change management and robust downstream data flows. Provide clear priorities, tradeoffs, and timelines; coach and delegate to scale the team; promote ownership, accountability, and high standards. Demonstrate an AI-first mindset to accelerate planning, execution, quality, and adoption across the team.
Required Qualifications
- 5+ years managing software engineering teams delivering customer-facing or revenue-impacting systems (billing, payments, pricing, subscriptions)
- Strong technical leadership with architecture and debugging proficiency
- Proven ability to lead cross-functional, full-stack teams with clear ownership of business outcomes
- Excellent product sense and customer empathy; translate ambiguous requirements into clear scopes and milestones
- Skilled communicator who aligns partner teams (Sales, Finance, Enterprise Systems, Analytics, Product, Design)
- Track record of cultivating senior relationships across Finance, Enterprise Systems, and Analytics for durable solutions and downstream reporting
- Relentless focus on outcomes; identify high-leverage problems and maintain quality without delaying schedules
- AI-first mindset; leverage AI tools to accelerate planning, execution, quality, and communication
- Bonus: Experience with Stripe Billing or similar platforms; SaaS and scale-up experience; operational excellence initiatives (on-call, incidents, observability)
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