Senior Engineer IT Support (Level 3)
On-siteDallas, Texas, United States
Dallas, Texas, United StatesOn-siteFull TimeSenior LevelBachelors DegreeStartup
Full TimeSenior LevelBachelors DegreeStartup
Job Summary
Consult, design, and implement advanced IT solutions while troubleshooting complex server and network problems. Manage and prioritize multiple tasks in a fast-paced environment, participate in on-call rotation, and develop client strategic plans. Write clear documentation and instructions, and mentor junior team members. Work with technology vendors to deploy server and network solutions, ensuring continuous improvement through awareness of new technology and industry trends.
Required Qualifications
- Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, Exchange, RDS, SQL, IIS …)
- Experience with cloud technologies (Azure, O365, AWS, Google, G-Suite …)
- Experience with diagnostic, repair and installation of server and network systems.
- In-depth working knowledge of virtualization including VMWare, Nutanix, SANS and clustering.
- In-depth knowledge of networking technologies including TCP/IP, VLANS, routing, switches, firewalls, DNS, VPN, and VoIP. (Cisco, Fortinet, Sonicwall)
- Working knowledge of security policies and NIST controls.
- Mastery and certified in one or more of the following: Microsoft Servers, Fortinet, Cisco, VMWare, Nutanix, Windows Server, Storage Networking
- Bachelor's degree
- 5+ Years systems design, administration, installation, and troubleshooting
Desired Qualifications
- MCSA Server or MCSE
- Cisco
- Fortinet
- VMWare
- Nutanix
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