Senior Enablement Analyst
$130,000–$160,000 year
HybridSeattle, Washington, United States
Job Summary
Develop customer-facing enablement content, including notebooks, guides, FAQs, slide decks, and walkthroughs. Facilitate large exports of omni-modal data to customer environments and help users understand clinical, administrative, notes, and imaging tables. Explain de-identification concepts, privacy considerations, and technical product behavior around profiles, date handling, and ML readiness. Support customers using data for analytics, patient journey analysis, and predictive modeling using machine learning. Create examples and best-practice materials that show how to structure cohorts, link tables, and validate outputs. Partner with internal teams to identify common customer questions, gaps, and opportunities for improved documentation. Monitor customer needs and recommend enablement strategies that improve adoption and reduce friction. Contribute to a scalable library of reusable enablement assets for technical users.
Required Qualifications
- Experience in customer enablement, solutions consulting, analytics, or data science
- Strong ability to explain complex technical concepts in plain language
- Comfort working with notebooks, data dictionaries, SQL, Python, or similar analytical tools
- Experience supporting technical customers in building analytics or ML workflows using omni-modal data
- Strong collaboration, organization, and communication skills
- In person attendance is required at least once per year for an onsite meeting
- Must be authorized to work in the United States for any employer
Desired Qualifications
- Familiarity with healthcare data, EHR data, and images
- Experience with patient journey analysis, clinical data modeling, or omni-modal data
- Familiarity with imaging metadata and how it connects to clinical records
- Background in supporting enterprise or strategic customers with technical enablement
- Experience creating customer-facing materials for highly technical audiences
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