Senior EDI Manager
$115,124–$135,000 year
On-siteRenton, Washington, United States
Job Summary
Lead requirements gathering with Transportation, Operations, and Customer Service teams to define EDI needs across transaction sets like 204, 210, 214, 990, 997, and 856. Translate business processes into technical specifications and act as the primary liaison with the Delta ECS partner for platform configuration, issue escalation, and release coordination. Manage and mentor a development team responsible for EDI mapping, integration builds, and production support while overseeing the roadmap in partnership with business and IT leadership. Ensure high availability of EDI transactions, perform root-cause analysis for failures, and support onboarding of new customers and carriers. Operate effectively in a 24/7 mission-critical environment with on-call rotation and off-hours escalation as required.
Required Qualifications
- 7+ years of experience in EDI, integration, or transportation systems
- at least 3 years in a management or team-lead capacity
- Deep working knowledge of EDI standards (X12, EDIFACT)
- knowledge of common transportation transaction sets (204, 210, 214, 990, 997, 856)
- Direct experience managing or working extensively with an EDI/ECS platform (Delta ECS or comparable, e.g., Sterling, TrueCommerce, SPS Commerce, Cleo)
- Proven track record leading requirements-gathering with business stakeholders in a transportation, freight, or logistics environment
- Experience managing a development or integration team (direct reports or matrixed team)
- Strong understanding of transportation management systems (SAP TM/ECC)
- Excellent communication skills with demonstrated ability to bridge technical and business audiences
- Ability to work cross-functionally with Infrastructure/hosting teams
- Ability to perform well under pressure in a 24/7 mission-critical operations setting
- participating in on-call coverage
Desired Qualifications
- Experience in freight brokerage, 3PL, or asset-based transportation environments
- Familiarity with SAP TM/ECC integration points and data flows
- Experience with API-based integration patterns alongside traditional EDI
- Exposure to customer/carrier onboarding processes in a high-volume logistics environment
- PMP, Scrum Master, or equivalent delivery management certification
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