Senior Dynamics 365 CE Field Service Specialist

Senior Dynamics 365 CE Field Service Specialist who leads design and configuration of Field Service solutions within the Microsoft Consulting & Innovation (Platforms) team. Responsible for implementing work orders, assets, agreement flows and maintenance processes; configuring mobile applications and offline capabilities; optimizing planning, capacity and resource scheduling; leading workshops, analyses and future-state design; advising on best practices and platform capabilities; collaborating with architects and developers; supporting presales; helping organizations accelerate digital transformation using Dynamics 365 Field Service to optimize service processes and field operations across multiple sectors. Works within a hybrid model at KPMG in the Netherlands, focusing on scheduling, asset management, mobile support and intelligent service using Power Platform solutions and related Microsoft technologies; communicates fluently in Dutch and English and holds relevant certifications to drive successful implementations.