Senior Director, Technology Business Partner (Medicare Advantage)
$201,148–$282,222 year
On-siteDistrict of Columbia, United States
Job Summary
Lead technology strategy and delivery for the Medicare Advantage business, aligning IT initiatives with business objectives and ensuring scalable, compliant solutions. Collaborate with Enterprise Architecture, InfoSec, and Operations to translate business needs into actionable roadmaps while managing resources, budgets, and risks for timely project delivery. Oversee daily operations of key technology capabilities, maintain system reliability, and optimize resource allocation across cross-functional teams. Lead and mentor the IT team, fostering innovation through an AI-first mindset that leverages automation to improve productivity and quality within a regulated healthcare environment. Build and maintain strong relationships with business stakeholders and managed service vendors to drive operational excellence.
Required Qualifications
- Bachelor's Degree in computer science, business administration, or a related IT or management discipline, or equivalent work experience
- 12+ Years experience in IT leadership roles, with significant experience in business partnering or similar roles
- 5+ years of senior management experience with demonstrated knowledge of strategic planning and experience developing and implementing strategies for achieving business objectives and organizing and managing multiple priorities
- 5+ years of direct experience delivering Medicare Advantage technology programs, including end-to-end ecosystem build-out spanning enrollment, bid/pricing, encounter data submission, risk adjustment, Stars quality, utilization management, and care/behavioral health management
- Experience managing system integrator and BPO/managed service vendor relationships specific to MA implementations (e.g., claims processing, care management platforms, member engagement tools)
- Demonstrated experience leading technology delivery teams in applying an AI-first approach, including evaluating and adopting AI-enabled tools and practices to accelerate delivery, improve quality, and drive measurable productivity gains across the program
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and problem-solving skills
- Proven track record of successfully aligning IT initiatives with business strategies
- Ability to build strong relationships and influence stakeholders at all levels
- Experience with budget management and resource allocation
- Exceptional portfolio and project management skills for the effective deployment of resources and achievement of multiple projects in a cross-functional environment
- Excellent oral and written communication skills with the ability to negotiate, persuade, and make effective presentations to varying audiences internal and external to the organization
- Proven experience with effective vendor management
- Proven ability to successfully lead a team in all phases of developing products for the healthcare software application and services marketplace, including product management, product development, marketing, sales, and implementation
- Proven ability to translate CMS regulatory and Stars/quality requirements into actionable technology roadmaps and delivery plans
- Proven ability to assess and champion AI-enabled tools and practices across vendor and delivery teams, balancing productivity gains with responsible AI considerations (e.g., data privacy, governance) in a regulated healthcare environment
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