Senior Director, Service Delivery

Job Summary

Required Qualifications

• Bachelor's degree from accredited university
• Minimum five years staff or key volunteer leadership experience in parish or diocesan ministry
• Five plus years' experience in project management, business, pastoral ministry, nonprofit leadership, or related field
• Certificate in catechesis, adult formation, or pastoral ministry
• Experience in leadership consulting, coaching, volunteer management, spiritual direction, project management, organizational development, change management, or counseling
• Experience in people or team management
• Experience advising and accompanying clergy by providing feedback, addressing change, or giving recommendations or direction
• Experience in adult learning, training, education
• Strong understanding of the Catholic culture, Church structure, parish life, ministries, roles, and evangelization and discipleship
• Highly collaborative with managerial experience including hiring, performance management, and workforce planning
• Excellent organizational skills, attention to detail, and ability to multitask
• Demonstrated skill in synthesizing complex data and articulating complex processes to various stakeholder groups
• Strong problem-solving capabilities, comfort making timely decisions without all the details
• Self-starter with ability to work effectively in a remote environment, set priorities, and meet deadlines without direct supervision and demonstrate agility and adaptability as requirements or processes evolve
• Demonstrated group facilitation skills with proven ability to listen actively and engage stakeholders and manage group dynamics both in-person and virtually
• Comfortable leading prayer and other spiritual practices for groups to ground and center a process in Christ
• Exceptional emotional intelligence and interpersonal skills, including the ability to quickly build trust, establish rapport, coach senior leaders, and influence at all levels of an organization
• Utilization of meeting technology (telecommunications, web conferencing, etc.) required
• High level of expertise and confidence with Microsoft Office products and tools for remote and virtual work
• Bilingual in English/Spanish a plus

Desired Qualifications

• Bachelor's degree from accredited university
• Minimum five years staff or key volunteer leadership experience in parish or diocesan ministry
• Five plus years' experience in project management, business, pastoral ministry, nonprofit leadership, or related field
• Certificate in catechesis, adult formation, or pastoral ministry
• Experience in leadership consulting, coaching, volunteer management, spiritual direction, project management, organizational development, change management, or counseling
• Experience in people or team management
• Experience advising and accompanying clergy by providing feedback, addressing change, or giving recommendations or direction
• Experience in adult learning, training, education
• Strong understanding of the Catholic culture, Church structure, parish life, ministries, roles, and evangelization and discipleship
• Highly collaborative with managerial experience including hiring, performance management, and workforce planning
• Excellent organizational skills, attention to detail, and ability to multitask
• Demonstrated skill in synthesizing complex data and articulating complex processes to various stakeholder groups
• Strong problem-solving capabilities, comfort making timely decisions without all the details
• Self-starter with ability to work effectively in a remote environment, set priorities, and meet deadlines without direct supervision and demonstrate agility and adaptability as requirements or processes evolve
• Demonstrated group facilitation skills with proven ability to listen actively and engage stakeholders and manage group dynamics both in-person and virtually
• Comfortable leading prayer and other spiritual practices for groups to ground and center a process in Christ
• Exceptional emotional intelligence and interpersonal skills, including the ability to quickly build trust, establish rapport, coach senior leaders, and influence at all levels of an organization
• Utilization of meeting technology (telecommunications, web conferencing, etc.) required
• High level of expertise and confidence with Microsoft Office products and tools for remote and virtual work
• Bilingual in English/Spanish a plus