Senior Director, RPA
RemoteUnited States
Job Summary
Develop and execute an RPA roadmap aligned to enterprise digital transformation objectives while establishing governance frameworks, tracking KPIs, and reporting performance to executive leadership. Oversee end-to-end delivery of automation projects from intake through deployment, ensuring compliance with HIPAA, SOC 2, and security standards. Recruit, develop, and retain a team of RPA developers, coordinators, and business analysts to foster a culture of continuous improvement and drive automation awareness across stakeholder teams. Manage vendor relationships and collaborate with revenue cycle leaders to prioritize automation opportunities. This role operates primarily in a remote setting with occasional travel and extended hours during critical phases.
Required Qualifications
- Bachelor's degree in computer science, information systems, engineering, or a related field; or equivalent professional experience
- 10 or more years of experience in RPA process automation, digital transformation, or enterprise technology
- 5 or more years of people management experience, including direct management of technical staff
- Demonstrated experience scaling an RPA program or center of excellence in a regulated industry
- Proficiency with the RPA platform (UiPath)
- Working knowledge of HIPAA and healthcare data governance requirements
- Strong written and verbal communication skills with the ability to present to executive audiences
- Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Desired Qualifications
- Master's degree or MBA
- RPA platform certification (UiPath, Automation Anywhere, or equivalent)
- Experience with Epic, Cerner, or other major EHR platforms
- Familiarity with AI/ML tools, NLP, or document intelligence solutions used in automation workflows
- Background in Lean, Six Sigma, or other process improvement methodologies
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