Senior Director, Revenue Strategy & Operations
$265,000–$315,000 year
HybridNew York, United States or Manhattan, New York, United States
Job Summary
Own annual and quarterly planning for the New Verticals business unit, partnering with Sales, Product, and Analytics to develop data-driven go-to-market strategies. Lead revenue forecasting, pacing, and KPI reporting while building reporting infrastructure from scratch as new verticals mature. Design and refine sales processes, pipeline frameworks, and territory structures purpose-built for new verticals, ensuring optimal execution within Flex's revenue systems. Serve as the operational hub connecting Sales, Product, Marketing, Finance, Risk, and RevOps to bring structure to ambiguous, fast-moving problems. Conduct market sizing, segmentation, and TAM analysis to build business cases supporting go/no-go decisions and resource allocation. Develop and lead a revenue strategy and operations team supporting the New Verticals business as the function scales.
Required Qualifications
- 10+ years of experience in GTM strategy, revenue operations, strategy consulting, and/or business operations
- 5+ years minimum experience in a revenue leadership role
- Proven ability to build GTM strategy and operational infrastructure in a greenfield or early-stage business context
- Strong analytical expertise with the ability to pull clear, actionable insights from incomplete or early-stage data
- Deep understanding of sales processes, pipeline dynamics, and revenue forecasting best practices
- Exceptional communication skills with the ability to influence executive stakeholders and cross-functional teams across multiple business lines simultaneously
- Comfortable operating in ambiguity — able to make good decisions with limited information and build structure around unstructured problems
- Capable of operating at both a strategic and execution level as the situation demands
- Willing to roll up sleeves in an early-stage environment
- Experience building processes and frameworks from the ground up
Desired Qualifications
- FinTech, marketplace, or network-based business experience
- Experience operating across multiple business lines or verticals simultaneously
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