Senior Director, Performance Management
$128,000–$155,000 year
Remote · Chicago, Illinois, United States or San Francisco, California, United States
Job Summary
Senior Director, Performance Management role leading enterprise-wide performance management strategies for life sciences clients, overseeing a team of performance managers across multiple accounts, establishing KPIs and governance, and driving data-driven improvement initiatives with a focus on regulatory compliance (GMP/GLP) and advanced analytics; involves client-facing leadership, development of standardized scorecards/tools for rapid deployment, and collaboration across accounts to ensure alignment with client objectives and lifecycle execution.
Required Qualifications
- 10+ years of experience leading high-performing teams in facility management, performance management, workplace services, or real estate operations, with significant experience in the life sciences industry.
- Proven ability to develop and implement performance management programs across complex, multi-account portfolios in life sciences or similarly regulated environments.
- Demonstrated experience leading and developing teams of performance professionals or operational leaders supporting life sciences clients.
- Deep understanding of life sciences facility requirements, including cleanroom operations, laboratory environments, regulatory compliance (GMP), and critical infrastructure management.
- Leadership presence and ability to influence teams, clients, and stakeholders toward shared goals in client-facing environments.
- Strong background in KPI development, performance tracking, analytics, and process optimization within life sciences or highly regulated industries.
- Strong analytical and problem-solving skills, with experience in data-driven decision-making and advanced reporting.
- Excellent communication, senior-level stakeholder management, and executive client-facing presentation skills with life sciences industry leaders.
- Ability to drive operational excellence and innovation in a fast-paced, dynamic, multi-account environment serving life sciences clients.
- Experience working within a supplier-client relationship in real estate portfolio management for life sciences organizations.
- Familiarity with IFM technologies, workplace analytics, performance management platforms, and digital reporting tools used in life sciences facility management.
- Strong understanding of change management, organizational development, and team leadership strategies applicable to life sciences operations.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.