Senior Director, Patient Engagement
$59,500–$119,100 year
RemoteUnited States
Job Summary
Coordinate strategic patient engagement initiatives across research, policy, advocacy, and program development to ensure the patient voice is meaningfully integrated. Develop and lead training programs for patient volunteers, advocates, and community members while conducting qualitative and quantitative research including interviews, focus groups, and data analysis. Co-author white papers, abstracts, and manuscripts in collaboration with stakeholders and serve as an NKF spokesperson on patient-centered programming. Build strong relationships with external partners including healthcare providers, government agencies, and pharmaceutical companies to advance initiatives and policies supporting individuals affected by kidney disease. Partner with Government Relations to analyze legislation and regulatory proposals impacting constituents.
Required Qualifications
- Master's degree from an accredited college or university
- Minimum of five (5) years of related experience working in a multifaceted nonprofit organization
- Strong stakeholder engagement, relationship management, and coalition-building skills
- Experience with patient-centered outcomes research (PCOR) and patient/public involvement and engagement (PPIE)
- Experience conducting qualitative and quantitative research, including surveys, interviews, focus groups, data analysis, and impact measurement
- Demonstrated experience in strategic planning, program development, and execution
- Ability to translate complex medical and scientific information into patient-friendly language
- Excellent oral, written, interpersonal, organizational, and presentation skills
- Strong analytical, problem-solving, decision-making, consultation, and planning abilities
- Demonstrated ability to work independently and collaboratively as part of an integrated, cross-functional team
- Proficiency with Microsoft Office products, databases, social media platforms, and digital collaboration tools
- Ability to travel occasionally, including overnight and weekend travel, as needed (approximately five trips annually), and work additional hours when required
- This role requires unimpeachable integrity and trustworthiness, with a high degree of tact, discretion, and professionalism
- The position may require occasional lifting of materials up to 25 lbs.
- flexibility to work evenings and weekends as needed
Desired Qualifications
- MPH or MSW
- Experience with volunteer engagement, advisory boards, community outreach, and digital engagement strategies
- Knowledge of the current healthcare environment, including trends, challenges, policy, and issues impacting patients and healthcare professionals
- Experience advancing health equity initiatives and engaging historically underrepresented and underserved communities
- Experience with communications strategy, storytelling, public speaking, and content development
- Knowledge of healthcare policy, regulatory, advocacy, and clinical research environments
- Experience with grant support, partnership development, and cross-sector collaboration
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