Senior Director of Software Engineering - Trust & Security
On-site · New York City, New York, United States
Job Summary
Senior Director of Software Engineering leads multiple identity, authentication, and customer-access technology programs (CIAM) across departments, overseeing architecture, authentication engineering, developer platform/tooling, and site reliability for CIAM services; drives adoption of IAM standards (SAML, OAuth 2.0, OIDC, FIDO2/WebAuthn), modernizes CI/CD, testing, and observability; champions AI-augmented engineering culture with KPIs for code velocity, test quality, and MTTR; collaborates with senior stakeholders to balance security, customer experience, time-to-market, and regulatory needs; oversees cross-product initiatives spanning passwordless adoption, identity proofing, risk-based authentication, and login experiences across web/mobile; requires extensive AWS experience, secure-by-default patterns, and governance for enterprise-wide identity services; favors candidates with CIAM product experience, fraud/risk signals, API security, observability, and modern UI familiarity (React/Next.js).
Required Qualifications
- Formal training or certification on software engineering concepts and 10+ years applied experience
- 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
- Experience developing or leading large or cross-functional teams of technologists, including platform, application, and SRE functions delivering high-availability customer identity services
- Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience leading complex projects supporting system design, testing, and operational stability, including zero-downtime migrations, blue/green or canary deployments, and rigorous SLIs/SLOs for auth services
- Experience with hiring, developing, and recognizing talent, building succession pipelines, and mentoring engineering leaders and architects
- Extensive practical cloud-native experience, particularly on AWS with secure-by-default patterns and cost-aware scaling
- Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field (or equivalent practical experience)
- Proven ability to deploy AI tools to boost developer productivity and efficiency at scale
- Hands-on experience architecting and operationalizing agentic systems for CIAM use cases
- Deep hands-on understanding of IAM standards and protocols: OAuth 2.0, OIDC, SAML 2.0, FIDO2, WebAuthn
- Security, risk, and compliance fluency for identity including NIST guidelines
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