Senior Director of Software Engineering
On-siteNew York City, New York, United States or New York, United States
Job Summary
Lead multiple technology and process implementations across departments to achieve firmwide objectives while directly managing strategic transactional areas. Set and scale multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation, establishing portfolio-level standards for AI-orchestrated delivery workflows, release governance, and incident response acceleration. Provide high-level direction to teams overseeing diverse employee populations across platforms, divisions, and lines of business, acting as the primary interface with senior leaders to drive consensus. Manage complex cross-product collaborations and influence peer leaders across business and technology teams to deliver value at scale within JPMorganChase's Connected Commerce Technology group.
Required Qualifications
- Formal training or certification on software engineering concepts
- 10+ years applied experience
- 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
- Experience developing or leading large or cross-functional teams of technologists
- Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams
- Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies
- Experience leading complex projects supporting system design, testing, and operational stability
- Experience with hiring, developing, and recognizing talent
- Extensive practical cloud native experience
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