Senior Director of Operations
$400,000–$400,000 year
On-siteFort Wayne, Indiana, United States
Job Summary
Oversee national freight brokerage operations across high-volume accounts, directly impacting service performance, gross profit, and operational efficiency. Build and optimize multi-site and remote operations teams while driving margin improvement and capacity management strategies. Execute spot market and contract freight plans through cross-functional collaboration with Sales and Executive Leadership, removing bottlenecks that limit scalability. This executive-level opportunity requires an operator with 8+ years in non-asset brokerage to influence growth strategy and lead a team toward VP-level leadership.
Required Qualifications
- 8 years in direct freight brokerage operations
- non-asset based experience
- Proven leadership over multi-team brokerage environments
- Experience managing volume-driven, fast-paced freight networks
- Strong financial acumen
- deep understanding of GP
- margin optimization
- cost controls
- Spot bid & RFQ oversight experience at scale
- Track record of building and leading high-performance operational teams
- Ability to drive accountability without micromanagement
- Executive-level communication and decision-making skills
- Asset-based experience
- carrier-only experience
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