Senior Director of Online Education - Heinz College

Lead the transition of selected online programs from external vendors to fully in-house management while developing and executing the Heinz College's online program management framework. Use data-driven analysis to assess market trends, enrollment performance, and student outcomes to recommend new online and hybrid program opportunities. Establish quality assurance processes and instructional design standards for online course development, coordinating scheduling, timelines, and launch activities in collaboration with design teams. Partner with student services, advising, and enrollment teams to support the online student experience from onboarding through graduation, developing initiatives that promote retention and engagement. Lead multi-unit project teams including marketing, admissions, IT, and finance through major program initiatives, managing budgets, schedules, and status reports. Oversee the integration of learning technologies and conduct faculty training needs assessments to ensure reliable delivery of synchronous and asynchronous learning environments.