Senior Director, Marketing Operations
$154,000–$230,000 year
RemoteNew York, United States
Job Summary
Define a vision and strategy for marketing operations that enables scalable growth and data-based decisions across the team. Refine the technology stack, including evaluation, selection, implementation, and customization of both existing and new tooling. Partner with data and analytics teams to ensure accurate reporting on customer lifetime value, acquisition costs, and ROI. Track and report the entire go-to-market funnel, including volume, velocity, and conversion stages. Ensure operational processes are designed, documented, and followed globally while developing a multi-faceted team that drives efficiency and agility. Inform stakeholders across marketing, sales, and finance on performance insights to ensure cross-functional alignment.
Required Qualifications
- 8+ years experience B2B SaaS marketing operations
- 3+ years of management experience
- strong presence in leadership forums
- Entrepreneurial-minded
- natural high sense of urgency
- comfort in high speed environments
- Willingness to roll your sleeves up
- be hands-on
- lead by example
- Excellent communicator
- ability to drive consensus
- ability to articulate recommendations to cross functional partners
- Proven experience with operational strategy design
- cross-functional change management
- Demonstrated experience designing an innovative marketing technology stack
- Exceptional planning skills
- organizational skills
- project management skills
- East Coast US remote
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