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DigitalOceanPosted 1 month ago

Senior Director, Marketing Communications

$213,600–$267,000 year

RemoteSeattle, Washington, United States

Full TimeSenior LevelLargeCloud Computing

Job Summary

Define and author the overarching global communication strategy to align enterprise goals with a compelling public voice. Cultivate relationships with Tier-1 tech journalists and influencers to secure high-impact placements that increase competitive share of voice. Develop proactive response frameworks and risk-mitigation models to safeguard corporate reputation during critical events. Oversee all corporate digital and social media channels to optimize multi-platform engagement. Establish advanced operational KPIs and attribution metrics to measure business impact, brand sentiment, and pipeline influence. Provide strategic counsel, bespoke media coaching, and tailored talking points to the C-suite to enhance executive thought leadership. Lead, mentor, and scale a high-performing team of communication specialists and content creators.

Required Qualifications

  • Experience with building and executing multi-channel global communications, PR, and social media strategies at scale within a high-growth SaaS, cloud infrastructure, or tech environment
  • A deep understanding of public relations methodologies, crisis management frameworks, and the shifting nuances of algorithmic digital channels
  • Experience with handling corporate visibility operations and acting as a trusted liaison to media entities, industry analysts, and executive stakeholders
  • Exceptional relational intelligence and diplomacy skills, enabling you to harmonize diverse cross-functional teams and build ironclad partnerships across organizational boundaries
  • A growth-mindset approach: A natural appetite for constructive feedback, a relentless drive to challenge stale brand paradigms, and a 'leave it better than you found it' attitude
  • Fearlessness: Marketing has to create compelling stories from highly technical products and concepts, with new ones emerging almost every day. We must learn all the time, ask the basic questions, and be willing to fail in order to learn more

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