Senior Director, Development
$145,615–$182,019 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Lead organizational design and enterprise-wide learning strategies for a 70,000-employee workforce, architecting scalable frameworks that align structure with strategic priorities. Drive customized leadership development programs for segmented cohorts from entry-level managers to C-Suite, implementing assessment models for succession planning and individual development plans. Engage stakeholders across the enterprise to align initiatives with business objectives, manage logistics for state-mandated training, and direct team performance including coaching and discipline. Establish governance and measurement tools using advanced evaluation frameworks to track program effectiveness and drive continuous improvement. Report strategic insights to executive and Board levels while managing change management initiatives and high-profile external agency communications.
Required Qualifications
- Bachelor's Degree in Arts/Sciences (BA/BS) in Human Resources, Organizational Development, Learning & Development, or Business Administration, or a related field
- Minimum 10 years of related experience in a large, multi-faceted, fast-paced organization or governmental body
- Minimum 4 years in a leadership/managerial role
- Demonstrated knowledge of adult learning principles and instructional design
- Success driving change management principles and methodologies with outcomes in line with organizational priorities
- Experience developing and leveraging scalable digital tools and processes to drive innovation in communication, support, and program
- Strong proficiency in leveraging data to derive and share insights that drive impactful and measurable outcomes in line with organizational goals
- Experience measuring KPIs and other metrics to analyze program effectiveness and drive continuous improvement to demonstrate measurable impact
- Drives results by leading with vigor, bias for action, and sound judgment
- Strong strategic thinking and stakeholder management skills
- Workforce development planning and analysis skills
- Excellent project management skills
- Excellent communication and interpersonal skills
- Excellent organizational and presentation skills
- Demonstrated ability to communicate work with internal stakeholders across an organization, including the Executive and Board level
- Demonstrated ability to communicate and interact well with external agencies
- Demonstrated ability to thrive and work in a high-profile, high-pressure environment effectively
- Strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility
- Demonstrated analytical capabilities and quantitative skills
- Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook
- May need to work outside of normal work hours (i.e., evenings and weekends)
- Travel may be required to other MTA locations or other external sites
- According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission")
Desired Qualifications
- Master's degree in Arts/Sciences (MA/MS) in Human Resources, Organizational Development, Learning & Development, or Business Administration
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