Senior Director - Agentic Builder
On-siteSingapore, Singapore
Job Summary
Lead one of Salesforce's strategic AI delivery organizations within the ASEAN Solutions team, scaling a multi-layered technical organization comprising Forward Deployed Engineers, Deployment Strategists, and second-line technical leaders. Own capacity planning, talent acquisition, and staffing to ensure cross-functional squads deploy Agentforce and Data 360 solutions at enterprise scale across complex customer environments. Serve as the final technical escalation point, unblocking data readiness, tool integration, and multi-agent orchestration challenges while guiding enterprise implementations. Partner directly with Product and Engineering on pilot programs and beta rollouts, translating field insights into core roadmap features. Drive agentic adoption by building executive-level relationships, monitoring delivery metrics, and accelerating the transition of customers from pilot to production.
Required Qualifications
- 5+ years of senior leadership experience leading large-scale technical organizations through multiple layers of leadership
- Successfully hired, developed, and scaled both senior individual contributors and people managers while building high-performing engineering organizations
- Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem
- Hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments
- Direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform
- Strong background navigating high-touch customer strategies at a Global level
- Exceptional executive-level communication and influence skills
- Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or an equivalent technical discipline
Desired Qualifications
- Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails
- Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines
- Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist)
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