Senior Director, Account Management
On-siteKansas City, Missouri, United States or Wichita, Kansas, United States
Job Summary
Understand senior-level client relationships to train others and drive profitability, staffing, and organic growth goals. Recognize opportunities and risks, engaging leadership for best-case outcomes while ensuring regular performance reporting to clients. Lead and develop teams to conduct difficult conversations, deeply understand client businesses, and deliver solutions supporting client objectives. Establish best practices within the Account Management discipline, build cohesive scopes of work, and guide professional growth plans for direct reports. Work closely with discipline leads and finance to deliver on client expectations while championing the firm's culture and social science applications.
Required Qualifications
- At least 10 years of experience in an agency or relatable client environment
- Bachelor's degree
- Must have experience and success leading teams and managing people
- Transportation and Automotive experience
Desired Qualifications
- marketing or communications emphasis preferred
- Demonstrates Signal Theory's Signals of Culture: Curiosity, Optimism, Purity of Heart
- A palpable drive for leadership excellence
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