Senior Director, Account Management - Integrated Commerce
$121,315–$121,315 year
HybridStamford, Connecticut, United States
Job Summary
Lead integrated omnicommerce and shopper marketing campaigns for high-profile CPG accounts by serving as the key point of contact between clients and Publicis Digital Experience. Independently drive projects from brief to execution while managing team workflows, translating key information, and ensuring deliverables meet quality and budget standards. Provide strategic support to executive account leadership in developing omnichannel marketing plans that meet client objectives and drive tangible business results. Proactively manage client expectations, resolve issues, and partner with cross-functional teams to pursue new business opportunities and revenue streams. Mentor junior team members and stay abreast of industry trends to inform strategic decisions.
Required Qualifications
- 10+ years of progressively-responsible professional experience managing large, complex accounts and client relationships in an advertising agency, consultancy, or holding company environment
- Bachelor's degree in advertising, marketing, or related field
- Prior experience leading the development and execution of shopper and retail marketing campaigns for CPG brands
- Deep understanding of key components of CPG and retailer relationships, including Joint Business Planning, Top to Tops, and Channel and Category Strategies
- Extensive knowledge of retail media and integrated commerce including key retail media networks and third-party commerce media partners
- Highly collaborative approach to teamwork and problem-solving
- Strong executive presence with a dynamic personality and the ability to effectively engage and influence a variety of audiences, including senior client leaders
- A confident presenter and an outstanding listener with clear and persuasive verbal and written communication skills and a high degree of emotional intelligence
- Deep experience building trust, collaboration, and partnership with large, complex clients and cross-functional teams
- Sound decision-making ability rooted in agency, client, and industry knowledge
- Ability to translate client business challenges into strategic integrated marketing and commerce solutions
- A creative problem-solver who is adept at analyzing results, synthesizing data, drawing out insights & implications, and developing insightful and actionable recommendations
- Strong business acumen with a constant eye toward growth
- Natural dissatisfaction with the status quo and a constant desire to think of ways to improve and grow the business
- Outstanding leadership skills with prior experience managing direct reports
- A natural sense of urgency with an ability to work quickly, efficiently, and accurately within tight deadlines and constantly-evolving project parameters, scope, and goals
- Flexible and adaptable with an ability to manage and drive success across multiple concurrent projects and competing priorities
- Comfort operating with a high level of ownership, autonomy, and accountability
- Highly strategic with exceptional conceptual thinking skills
- Must be commutable to southeastern Connecticut
- Available to work in a hybrid capacity
- Must be available for onsite engagement an average of 3 days/week
Desired Qualifications
- Master's degree preferred
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