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Accor2 days ago

Senior Digital Marketing Manager

On-site · Bangkok, Bangkok, Thailand

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Industry
Hospitality

Job Summary

Develop, own, and execute the hotel's annual digital marketing strategy aligned with commercial targets and the property's Ambitious Goals framework; lead digital agency partnerships and optimize paid media investments across Google, Meta, and emerging platforms; drive SEO, GEO, content strategy, and website optimization to maximize visibility; manage CRM and email marketing programmes to increase guest engagement, loyalty, and guest lifetime value; monitor and analyze marketing performance with GA4 and other analytics tools; uphold Mövenpick brand standards across all marketing communications and assets; oversee content creation, photography, videography, social media strategy, and creative output to strengthen the property's brand presence; lead marketing initiatives for the resort’s restaurants, bars, wellness facilities, and spa experiences to drive awareness and revenue; provide strategic direction for PR, media relations, and influencer partnerships; collaborate with the General Manager, Director of Sales & Marketing, Revenue Management, and Accor regional teams to align marketing investment with business objectives and direct booking growth; track KPIs including website traffic, organic growth, ROAS, direct bookings, CRM performance, social engagement, and online reputation; monitor market trends and emerging digital innovations to identify growth opportunities.

Required Qualifications

  • Bachelor’s degree in Marketing, Communications, Digital Marketing, Business Administration, or a related field
  • 5–7 years of marketing experience in luxury hospitality, lifestyle, wellness, or premium brands
  • including at least 2 years in a leadership role
  • Strong background in digital and performance marketing
  • Proven success in delivering campaigns that drive measurable results
  • A strong storyteller who understands brand, content, and guest experience
  • Commercial mindset with a passion for driving revenue
  • Fluent English required; Thai language is essential
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Accor

Senior Digital Marketing Manager

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