Senior Digital Marketing Manager
On-site · Bangkok, Bangkok, Thailand
Job Summary
Develop, own, and execute the hotel's annual digital marketing strategy aligned with commercial targets and the property's Ambitious Goals framework; lead digital agency partnerships and optimize paid media investments across Google, Meta, and emerging platforms; drive SEO, GEO, content strategy, and website optimization to maximize visibility; manage CRM and email marketing programmes to increase guest engagement, loyalty, and guest lifetime value; monitor and analyze marketing performance with GA4 and other analytics tools; uphold Mövenpick brand standards across all marketing communications and assets; oversee content creation, photography, videography, social media strategy, and creative output to strengthen the property's brand presence; lead marketing initiatives for the resort’s restaurants, bars, wellness facilities, and spa experiences to drive awareness and revenue; provide strategic direction for PR, media relations, and influencer partnerships; collaborate with the General Manager, Director of Sales & Marketing, Revenue Management, and Accor regional teams to align marketing investment with business objectives and direct booking growth; track KPIs including website traffic, organic growth, ROAS, direct bookings, CRM performance, social engagement, and online reputation; monitor market trends and emerging digital innovations to identify growth opportunities.
Required Qualifications
- Bachelor’s degree in Marketing, Communications, Digital Marketing, Business Administration, or a related field
- 5–7 years of marketing experience in luxury hospitality, lifestyle, wellness, or premium brands
- including at least 2 years in a leadership role
- Strong background in digital and performance marketing
- Proven success in delivering campaigns that drive measurable results
- A strong storyteller who understands brand, content, and guest experience
- Commercial mindset with a passion for driving revenue
- Fluent English required; Thai language is essential
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