Senior Digital Experience Specialist
On-siteHong Kong, Hong Kong
Job Summary
Coordinate and support the migration of legacy websites to Adobe Experience Cloud or alternative CMS platforms, addressing technical challenges including security, DNS settings, and infrastructure requirements. Partner with internal IT staff and stakeholders to collect business requirements, translate them into user stories, and drive alignment with delivery teams. Act as a key contact for troubleshooting migration issues and lead solution enablement initiatives end-to-end, from planning through go-live. Assist in evaluating digital solutions, preparing proposals, and presenting value-based prioritizations to management. Occasionally lead solution enablement initiatives from intake to closure, ensuring outcomes meet internal user requirements.
Required Qualifications
- A bachelor's degree in computer science, information systems, or related disciplines
- At least 5-6 years of post-graduate experience in digital experience, business analysis, or similar roles
- Hands-on experience with website migrations and multiple CMS platforms, including Adobe Experience Cloud and alternatives
- Ability to analyse and compare digital solutions, considering organisational requirements, technical complexity, and integration potential
- Strong problem-solving skills, with demonstrated ability to address security, DNS, VPN, and related technical challenges
- Excellent communication and presentation skills, including the ability to support and co-create materials for management review
- Experience supporting internal solution enablement, requirements gathering, and delivery coordination with cross-functional team
Desired Qualifications
- Awareness of ESG principles and digital accessibility standards
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